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Due to legislation in Germany, new requirements for shipping heavy packages within Europe will take effect on January 1, 2025. Carriers will require a specific weight icon on packages weighing between 10 and 20 kg. A different icon will apply to packages heavier than 20 kg. Carriers will implement these rules across Europe.
Hexspoor adjusts shipping labels at no cost
Hexspoor has made the necessary preparations and adjusted its systems to ensure these icons are automatically displayed on your shipping labels. This service comes at no additional cost to you.
See what the labels will look like on the side of this page.
Ensure correct weight to avoid delays
Incorrectly entering the weight or selecting the wrong weight category may result in delivery delays or surcharges.
Ensure accurate product weights in Master Data
You must ensure that the weight details of your products are correctly entered in the master data. You can verify the weight details in the Customer Portal under Products → Product Overview → Product Details. If the weight is incorrect, please inform your Account Coordinator so we can work with you to upload the correct information.
Why this new requirement?
Correctly applying these labels enhances the safety of both package couriers and recipients. It warns of additional weight and ensures that the package is handled with appropriate care and tools, reducing the risk of injury or damage.
More information or questions?
Do you have questions about the new rules or need assistance updating weight data? Please contact us. We are happy to help ensure your shipments run smoothly and unnecessary surcharges are avoided.
